Shipping Policy

Delivery Areas:
We offer worldwide delivery, with the exception of certain countries where we are unable to ship. If your destination is restricted, we will inform you during the checkout process.

Order Processing Time:
We strive to process all orders within 5 business days after payment is received.
Please be aware that during peak periods, holidays, or exceptional circumstances, delays in order processing may occur. We will inform you promptly in case of significant delays.

Delivery Methods and Fees:
We offer the following shipping methods: Colissimo, Colissimo Point Relais, Mondial Relay, tracked mail, and international tracked mail.
Shipping fees vary based on the selected delivery method, order weight, destination, and other relevant factors. The exact shipping fees will be displayed at checkout.

Order Tracking:
For most delivery methods, a tracking number will be provided once your order has been shipped. You can use this number to track the status of your delivery on the carrier’s website.

Customer Responsibilities:
It is your responsibility to provide accurate shipping information when placing your order. We disclaim any liability for incorrect deliveries due to erroneous or incomplete information provided by you.
You are responsible for checking the customs and import regulations of your country. Customs fees, taxes, or other additional charges may apply to your order, and you are responsible for their payment.

Delivery Issues:
If there are any delivery issues or damaged packages, please contact us as soon as possible so that we can resolve the situation.
Please note that delivery times may vary depending on the destination, weather conditions, strikes, or other circumstances beyond our control.